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Terms & training policies

The practical rules around booking, cancelling, paying and training safely.

Bookings

Sessions are booked through the booking hub or directly with Zara. Your session time is confirmed once booked, and your venue is confirmed with you before your first session.

Cancellations and rescheduling

Please give as much notice as possible if you need to move a session. Specific notice periods and any charges are confirmed with you when you start training, so there are no surprises.

Payment

Pricing depends on the service, session length and frequency, and is confirmed during your free consultation before you commit to anything. BoxFit classes are £5 per class.

Health and safety

You'll complete a health questionnaire before training begins. Please disclose injuries, conditions or medication that could affect your training, and tell Zara promptly if anything changes.

Personal training is not medical treatment. Where you have a diagnosed condition or injury, training is delivered alongside — never instead of — advice from your GP or healthcare professional.

Liability

Zara's Personal Training is fully insured. You take part in physical training at your own risk and agree to follow coaching instructions and to stop and report anything that causes pain or discomfort.

Contact

Questions about these terms: zara.naqvi@btinternet.com or 07967 046 899.

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